A typical question is whether BPO is the same as a call center. While there’s overlap, they’re not equivalent. Call centers can be a subset of BPO, specifically under entrance-office BPO, focusing on customer interactions like dealing with inquiries or complaints. RPA automates repetitive and rule-primarily based duties ordinarily performed https://bpc-15764297.full-design.com/getting-my-outsource-90-to-work-80078254