I forgot to say that it's not my principal challenge. I used to be blindly handed to create and test the Converged Meeting server within our lab ecosystem. I had been instructed to hook up with the "TestServer" for the conference bridge implementation. ShoreTel has long been a provider http://updates-during-sccm-osd83827.blogzet.com/what-does-shoretel-communicator-mean-9570608